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Latest from the BSA

  • Event

Beyond the Hype: 2026 AI Lessons from Lending and What Lies Ahead in 2027

A free webinar hosted by BSA Associate, Digilytics 2026 saw AI move closer to the heart of UK lending, fuelled by advances in agentic AI, the growing adoption of intelligent automation, and evolving regulatory expectations. But how much progress have lenders truly made, and what barriers continue to stand in the way? Join us as we unpack the breakthroughs, industry developments, and lessons that shaped 2026, exploring how AI is transforming lending operations, reshaping customer and intermediary experiences, and challenging traditional ways of working. Discover where AI is delivering tangible value, what continues to hold lenders back, and what separates meaningful innovation from experimentation. Key Takeaways: Breakthroughs that mattered for lenders: Explore the GenAI and agentic AI developments that shaped 2026 and their emerging impact across the origination lifecycle. The reality behind enterprise adoption: Uncover the challenges lenders faced, from fragmented data and legacy systems to regulatory expectations, governance, and trust. From hype to measurable impact: Examine where AI is accelerating decisions, unlocking operational capacity, and enhancing borrower and intermediary experiences. Who Should Attend? Senior leaders across building societies, particularly in credit risk, origination, lending operations, digital transformation, technology, AI strategy, customer experience, and intermediary relationships.  Speakers: Arindom Basu, CEO, Digilytics
08 Dec 26
  • Event

Expert in-person Autumn Budget briefings near you

A series of in-person events hosted by BSA Associate, MHA   Following the Chancellor’s UK Autumn Budget announcement on the 28th October, MHA, the UK member firm of the global Baker Tilly network, is hosting a series of regional, in-person breakfast briefings and forums designed to help financial leaders, businesses, and organisations dissect the announcements, understand the practical impacts, and navigate the road ahead. As building societies review the implications of the new fiscal policies on housing, savings, taxation, and the broader economy, members are warmly invited to attend an upcoming regional briefing near you. Key Highlights / What to Expect: Expert Analysis: Immediate breakdown of the measures announced on 28th October by MHA’s tax and economic specialists. Strategic Planning: Actionable insights concerning financial planning, taxation shifts, and economic conditions shaping the months ahead. Peer Networking: Opportunities to connect with fellow finance professionals and regional leaders. Briefing times & locations: Milton Keynes Event: Beyond the Headlines: Understanding the Autumn Budget Date: Tuesday, 3 November 2026 Time: 8:30 AM – 10:30 AM Location: Chicheley Hall, Newport Pagnell Click here: https://www.mha.co.uk/events/milton-keynes-beyond-the-headlines-understanding-the-autumn-budget   Wales Event: Beyond the Headlines: Understanding the Autumn Budget Date: 3rd November, 8.30AM and 1PM Locations: Swansea (AM) and Cardiff (PM) Click here: https://www.mha.co.uk/events/wales-beyond-the-headlines-understanding-the-autumn-budget Spaces for these in-person briefings are limited. Members are encouraged to visit the individual event links above to secure their places promptly.
03 Nov 26
  • Event

Expert in-person Autumn Budget briefings near you

A series of in-person events hosted by BSA Associate, MHA Following the Chancellor’s UK Autumn Budget announcement on the 28th October, MHA, the UK member firm of the global Baker Tilly network, is hosting a series of regional, in-person breakfast briefings and forums designed to help financial leaders, businesses, and organisations dissect the announcements, understand the practical impacts, and navigate the road ahead. As building societies review the implications of the new fiscal policies on housing, savings, taxation, and the broader economy, members are warmly invited to attend an upcoming regional briefing near you. Key Highlights / What to Expect: Expert Analysis: Immediate breakdown of the measures announced on 28th October by MHA’s tax and economic specialists. Strategic Planning: Actionable insights concerning financial planning, taxation shifts, and economic conditions shaping the months ahead. Peer Networking: Opportunities to connect with fellow finance professionals and regional leaders. Briefing times & locations: Peterborough Event: Beyond the Headlines: Understanding the Autumn Budget Date: Thursday, 29 October 2026 Time: 8:30 AM – 10:30 AM Location: Holiday Inn Peterborough West Click here: https://www.mha.co.uk/events/peterborough-beyond-the-headlines-understanding-the-autumn-budget   North West Event: Finance Leaders Forum: The Autumn Budget in Focus Date: Thursday, 29 October 2026 Time: 8:00 AM – 10:00 AM Locations: Ringway Golf Club, Hale Barns, Prescot & Farrington Click here: https://www.mha.co.uk/events/north-west-beyond-the-headlines-finance-leaders-forum-the-autumn-budget-in-focus   Kent Event: Beyond the Headlines: Understanding the Autumn Budget Date: 29th October, 8.45 AM Location: Orida Hotel, Maidstone Click here: https://www.mha.co.uk/events/kent-beyond-the-headlines-understanding-the-autumn-budget Spaces for these in-person briefings are limited. Members are encouraged to visit the individual event links above to secure their places promptly.  
29 Oct 26
  • Event

BSA Digital Symposium

Technology is changing what members expect, how firms work and how financial services compete. Building societies must judge where to adapt, what to keep distinct and where working together could help the sector respond. AI is part of that change, alongside shifting member and broker expectations, pressure on skills and systems, new risks and the need to deliver transformation while protecting trust and human service.  The BSA Digital Symposium is for people across the sector who are leading, planning or delivering transformation projects and looking ahead to what comes next. It will bring together practical experience, emerging ideas and open debate on AI, wider change and collaboration. Delegates will leave with new ideas to test in their own work, lessons from societies already making change and fresh contacts for sharing problems and possible solutions.    The symposium will tackle three themes:  ADAPT | AI - Explore how societies are using and managing AI now, what they have learnt in practice, and what an AI mutual could become: fairer decisions, more flexible products and trusted support, with people in the moments that need judgement.  SHARE | TRANSFORMATION - Hear what societies are doing now, what has worked, what has proved hard and what others can use.  THRIVE | COLLABORATION AND RENEWAL - Decide what each society must own, what the sector could share and where joint systems, skills or services could give mutuals greater reach.  Further information: Timings: 10:30 -15:30 (registration from 09:30) Location: Leeds Building Society Cost: Free to attend - by invitation only Register: Please email the BSA events team if you'd like to attend
24 Nov 26

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Innovation with purpose: Strengthening customer relationships
Society Matters magazine

Innovation with purpose: Strengthening customer relationships

Society Matters - Spring 2026

The spring edition of Society Matters focuses on technology and innovation - we explore where the opportunities might lie, and how organisations can implement technology that enhances the member exper...
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