A free webinar hosted by Eligible

How to Use Digital Customer Journeys to Create a Dialogue and Really Understand Your Borrowers

Building a continuous dialogue with your customers is crucial for truly understanding their needs. Join our exclusive webinar and learn how Eligible can revolutionise this process for you, bypassing resource-heavy methods. Forget chatbots—discover how to create engaging, real-life customer journeys that not only educate and support your customers but also offer profound insights into their needs.

What You’ll Learn:

The Importance of Dialogue: Understand why continuous communication is crucial for compliance and business growth.
Data-Driven Insights: Learn how to leverage analytics to gain true insights into customer behaviour and needs
Practical Example: See a live demo of Eligible’s approach to End-of-Term Mortgage Retention.
Beyond Retention: Explore how digital journeys can enhance your customer operations such as SVR management, post-completion support, BTL maturity, and arrears management.

Why Attend?

• Transform your approach and elevate your customer relationships to new heights.
• Learn how to use digital customer journeys to increase retention and satisfaction.
• Understand how Eligible can give you a competitive edge by understanding your borrowers better.

  Date:
  Thursday, 22nd August 2024

  Timings:
  11:00 - 12:00

  Cost:
  Free to attend

  Register: 
  Please complete the online form to secure your place.
          
  Contact:
  Please direct any enquiries to: Rameez Zafar - rameez.zafar@eligible.ai or Sam Harhat - sam.harhat@eligible.ai

Who is Eligible?
Eligible, is a white-labelled solution built for the mortgage market to engage with mortgage borrowers during their mortgage term.  We replace a "one-size-fits-all" approach to customer experience with personalised digital journeys that drive engagement to enhance retention and compliance.

What our solution does:
We use data to understand and communicate with your mortgage customers, providing hyper-targeted, personalised digital engagement and behavioural tracking.

Who we partner with:
Lenders and Building Societies from across the market are already using Eligible, with over 1 million borrowers engaging with our solution, managing over £89 billion in mortgages.