Covers a range of topics relating to mortgages and the wider housing market.
Covers issues relating to savings accounts and payments.
Covers developments in conduct of business regulation
Covers issues relating to the corporate governance and constitution of building societies.
People related matters such as talent development, apprenticeships and diversity.
Internal and external accounting assurance and matters relating to tax.
The regulation and supervision of firms to ensure their safety and soundness under the remit of the Prudential Regulation Authority.
A new legal aid scheme to support borrowers at risk of repossession (member only content).
Building societies and credit unions are customer-owned mutual organisations. Their culture is focused on their members and communities and this influences their day to day decisions.
A wide range of statistics relating to the UK mortgage and housing markets.
Research, analysis and guidance about our members and the issues that affect them.
Retail savings data including net receipts and deposits, ISAs and interest rates.
Operational and financial information about building societies. Includes AGM & financial results and remuneration details.
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MPC cut Bank Rate to 4.25% in split vote
News and views on topical issues from the BSA and guests.
View our latest press releases and comment here.
The BSA's quarterly magazine covers whats happening in the world of building societies, credit unions and the wider financial services sector.
A quarterly survey that assesses consumer sentiment regarding the UK property market.
View biographies and download photos of the BSA's key spokespeople
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View our latest BSA Annual Conference and comment here.
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Treasury risk and balance sheet management training (18 June 2025 in London)
Find factsheets on mortgages, savings and the building society sector.
Track building societies that no longer exists and get a link to its successor's website.
Find mortgage instructions and specific requirements setting out individual building society policies.
The UK Savings Week campaign aims to get people engaged in saving.
Toolkits to develop Workplace Savings are available here.
Here you can find our publications, responses to consultation documents, mortgage instructions, statistics and sector job vacancies.
Find out more about the BSA and the sector.
Contact details for each of our 49 members.
Our Associate members include a wide range of companies from insurers, banks, accountants, solicitors, and other business suppliers to BSA members.
The National Credit Union Forum (NCUF) is the Credit Union Committee of the BSA.
Find out how building societies have purpose beyond profit
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The Building Societies Association is the voice of the UK's building societies.
Michael Fotis, founder of Smart Money People discusses their report published today, entitled Buildings Societies vs Banks. The report examines customer experience across savings and mortgages through the customer feedback left on the Smart Money People website in 2018.
Today we’ve released a report that looks at whether there are any differences in the customer experience offered by building societies and banks, across both savings and mortgages.
The report,entitled Buildings Societies vs Banks looks at the fourteen themes that matter most to customers, including customer service; channels; product features; ease; the skills and knowledge of staff and interest rates.
The feedback was collected in a way that didn’t prompt customers to talk specifically about any of the fourteen themes, they just told us about what matters most to them. And while some customers comment on just one theme, for example customer service, others touch on multiple themes. Our findings are based on the reviews left by bank and building society customers across both savings and mortgages in 2018. This includes feedback about 31 banks and 22 building societies.
So what did we find?
Two standout themes emerged as part of our analysis: the concept of value for money when it comes to savings and channel preference.
Building society savings customers gave their providers a value for money rating of 93% versus 87% for banks.
Among bank customers, interest rates is the second most discussed theme; it’s in fourth spot among building society customers. So while building society savers don’t talk as much about interest rates, in their feedback, they believe they are receiving better value for money from their providers.
Our analysis also suggests that customers are increasingly valuing the wider building society proposition, which includes more costly things like delivering a face-to-face service.
Channels is another important area for customers. When it comes to savings, banks perform better than building societies around channels, with the ease of opening and managing accounts supported by more extensive digital offerings. But when it comes to mortgages, the story changes. Building societies perform better than banks by delivering high quality engagement via branch and telephone channels.
The report also highlights how channel preferences are changing rather quickly. How building societies blend the high quality engagement that helps to deliver a customer satisfaction edge while meeting the demand for 24/7 channels remains an important challenge.
You can read more about this research and download the report at Smart Money People.
Building societies and mutual-owned banks remain the driving force in the mortgage market whilst continuing to offer competitive savings rates.
BSA comments on the MPC's decision to hold the Bank Rate at 4.25%
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The Building Societies Act 1986 (Amendment Bill) successfully passed its legislative stages as part of wash up today.
The inaugural UK Savings Week runs 26 September to 2 October 2022
Speaking on the first day of the Building Societies 2023 Annual Conference at the ACC in Liverpool, BSA Chief Executive, Robin Fieth, talked about the...
Debbie will join the organisation on 1 September 2023.
Mutual trade bodies Co-operatives UK, The Association of Financial Mutuals, the Building Societies Association and ABCUL, have written to Sir Keir Sta...
Taking place between 12 Sept. - 3 Dec. 2025